Prompt rejected by safety review

Some requests are blocked before generation when they violate safety or merchant review rules.

3 min readTroubleshooting
// STEPS
01

Read the error message shown in Workspace or Library.

02

Remove unsafe, sexual, hateful, deceptive, or rights-infringing instructions.

03

Keep product edits commercial and marketplace-safe.

04

Avoid asking to imitate a real brand, celebrity, or competitor product image.

05

Submit the revised prompt again.

// SELLER TIPS
A prompt can be blocked before credits are spent.
Use plain ecommerce instructions: background, lighting, crop, material, product benefit.
If you believe a safe prompt was blocked, contact support with the exact wording.